Right of Withdrawal Information

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us

Barton Xhemajli
High Balance Nutrition
Engelbertstraße 11
40724 Hilden
Telefon: 01606537742
E-Mail: info@highbalancenutrition.com

by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods.

You shall send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.

You bear the direct cost of returning the goods.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (§ 312g Abs. 2 Nr. 3 BGB). This particularly concerns opened food supplements.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To:
Barton Xhemajli
High Balance Nutrition
Engelbertstraße 11
40724 Hilden
E-Mail: info@highbalancenutrition.com

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):

_______________________________________

Ordered on (*) / received on (*):
_______________________________________

Name of consumer(s):
_______________________________________

Address of consumer(s):
_______________________________________

Date:
_______________________________________

(*) Delete as appropriate.

Status: March 2026